- course details
- Dates and time: Determined based on your company's needs
- Location: On-site at the company location
- Duration: 16 hours
- Format: In-person
Conflict and tension impact your professional and private life. Unavoidably, escalation in one area leaves tangible ripples in the other. It costs your business and your wellbeing. Although disagreement and varying perspectives are a part of life, continuous conflict is neither useful nor necessary.
You will learn to identify the reasons for conflict and gain tools to lead themselves and others out of the heat into constructive conversation.
What you will learn
- Identify the anatomy of conflict
- Learn the steps to resolve conflict
- Harness the ability to facilitate heated encounters
- Establish respect and trust as the foundation of the team/ organization
More information?
Please email pace.info@wsu.edu.