Students Helping Students

Students Helping Students is a student-led program with a mission to provide free, accessible tech support to the student body at WSU Vancouver. Trained student technicians provide general troubleshooting, software training and limited hardware support.

Walk-in support

SHS is only available by appointment at this time. During normal times, SHS offers tech support either by appointment or walk-in and is located behind the Help Desk in VCLS 225. Students can schedule appointments via phone or email, or by coming in to see a technician during open hours. 

Device drop-off

SHS is only available by appointment at this time. Students can drop off their devices for troubleshooting or basic hardware repairs at their convenience. Having issues with your laptop? During normal times, you would be able to drop it off at SHS while you go to class. But now, please email van.student.help@wsu.edu to schedule a time for drop-off, or visit us in our Zoom support room for software or other help.

Contact us

Phone: 360-546-9770
Email: van.student.help@wsu.edu
Location: Classroom Building, Room 225 normally, but most are working remotely during Covid 19

Hours

Walk-in support is unavailable at this time. During normal times, these are the SHS hours:
11 a.m. – 4 p.m. Monday, Wednesday, Friday
noon – 2:30 p.m. Tuesday, Thursday
Other times are available by appointment