The EVITA work request system (your Expert Vancouver IT Assistant) has moved to the Jira system, which is used by the rest of the WSU campuses. By moving to this system, it is now much easier to collaborate with IT departments on the other campuses, and the members of Tech Support have already found themselves being more productive in the new system.
Tech News and Alerts
The EVITA work request system has moved to a new home
AppStream replaces Apporto for remote software access
WSU Vancouver IT is pleased to announce the availability of a browser-based cloud solution for students and faculty to access software. The tool is AppStream from AWS. It allows you to access applications from wherever you are, 24/7, on any device that has a web browser such as Chrome, Safari or Firefox. There is no need to download software to a local device.
Zoom recordings older than nine months to be deleted
As of Friday, Nov. 6, WSU Zoom recordings stored in the cloud will be automatically deleted nine months after the date of creation. Recordings that were nine months or older on Nov. 6 were automatically deleted at that time.
New Teaching and Learning Resources for Fall 2020
With Fall 2020 courses existing entirely online, the Academic Services group of Vancouver IT has revamped its support opportunities for Faculty. Find the new information on the Faculty Development Opportunities page.
Outdoor Wi-Fi coverage expanded
A summer project has added 10 more outdoor Wi-Fi access points. Most key outdoor areas now support Wi-Fi. The project was made possible by the Student Technology Fee and the work of Vancouver IT in partnership with Facilities Operations.