Campus Technology Resources
WSU Vancouver Information Technology (IT) empowers the academic and administrative success of our university community. By maintaining a robust campus network, secure infrastructure, and modern communication systems, we provide the foundation for excellence in teaching, research, and innovation. Our department works collaboratively across campus to ensure students, faculty, and staff have the tools and support necessary to thrive in an increasingly digital landscape.
Through strategic partnerships and a commitment to service, WSU Vancouver IT streamlines technical workflows and enhances the computing experience. Whether managing high-speed connectivity or implementing accessible classroom technologies, our focus remains on providing reliable, secure, and user-friendly solutions that further the university mission.
Our Services
The IT department delivers comprehensive support through two specialized units:
- Tech Services: Dedicated to direct user support and classroom technology.
- Systems and Security: Focused on maintaining a reliable and secure digital environment.
Our People
Our team consists of skilled professionals committed to campus-wide technical excellence.
- Organizational Chart: View our departmental structure.
- Staff Directory: Connect with individual team members.
Strategic Vision and Goals
Tech Services
- Provide prompt, excellent technical support as the primary point of contact for IT requests.
- Implement systems that enhance the computing experience for the entire campus.
- Foster partnerships that align IT services with university strategic targets.
- Promote the use of Open Education Resources and improve technology accessibility.
- Advance the teaching and learning experience through collaborative digital tools.
- Increase efficiency in video conference monitoring and academic communication.
Systems and Security
- Maintain reliable, high-capacity campus networks to support all university activities.
- Strengthen security protocols for academic, administrative, and financial data.
- Enhance auditing and monitoring for IT servers and network systems.
- Protect university IDs and access for students, faculty, and staff.
- Secure university-owned equipment, including workstations and mobile devices.
Administration
- Strengthen coordination with WSU Vancouver administrators and system-wide peers.
- Continuous improvement of departmental efficiency to provide superior customer service.
Current Projects
- Campus-wide Wi-Fi refresh initiatives.
- Network Operations Area (NOA) enhancements.
- Data center audit and network analysis.
- Comprehensive network standards and information security review.
Get Technical Help Now
IT Helpdesk Hours
- Monday8:00am – 5:00pm
- Tuesday8:00am – 5:00pm
- Wednesday8:00am – 5:00pm
- Thursday8:00am – 5:00pm
- Friday8:00am – 5:00pm