Information Technology

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The Vancouver IT helpdesk is closed for walk-in support except for equipment checkout (by appointment only) and has moved to a virtual helpdesk. Our technicians are remotely monitoring the resources on this page and are looking forward to hearing from you. Help guides are also available in the WSU Vancouver Knowledge Base.

In addition to general help being available via our Zoom room, a specialist in Canvas, Blackboard, Zoom, and Panopto joins our other support staff in Zoom 8am-10am Monday through Friday and 1pm to 3pm Monday, Wednesday, Thursday, and Friday.

Support is available 8 a.m. – 5 p.m. Monday through Friday.

Tech help on Zoom

Speak directly with WSU Vancouver IT techs via Zoom.

Connect with a technician

Tech help in Email

Email to create a support ticket.

Send an email

Tech help by Phone

Call the WSU Vancouver helpdesk at 360-546-9770.

Call a technician

Faculty Teaching and Learning support

For assistance with your online courses, visit the Academic Services page.

For information about faculty support opportunities visit the Training and Development page.

An expert in Canvas, Blackboard, Zoom, and Panopto is also available in our Zoom help room 8-10am Monday through Friday and 1-3pm Monday, Wednesday, Thursday, and Friday.