Usability Testing at Washington State University

Nicole Campbell, Janet Chisman, Karen R. Diller, Sharon Walbridge

Bibliography on Usability Testing
http://www.vancouver.wsu.edu/fac/diller/usability/usebib.htm

Testing Instruments
http://www.vancouver.wsu.edu/fac/diller/usability/contents.htm

Documents from the Web Site Usability Testing in Pullman
http://www.vancouver.wsu.edu/fac/diller/usability/pullman/pulltest.htm

Designing for the User: How to Test for Usability (ACRL 2001 preconference)
http://www.vancouver.wsu.edu/fac/campbell/usability/acrl

Includes all the handouts from the preconference and notes from group activities.

Learning from Our Users: Usability Testing of WebPacs & Web Sites
http://www.vancouver.wsu.edu/fac/diller/usability/iil/sld001.htm

This International Internet Librarian presentation provides a more detailed look at the WSU Libraries' ongoing usability tests.

Testing the Usability of a WebPac
http://www.vancouver.wsu.edu/fac/diller/usability/nwiug/usepresent.htm

This paper covers the general principles of usability testing, the planning and methodology used for testing the WebPac, the results of the study, and the implementation of test results.

Effective Library Web Sites 
http://www.vancouver.wsu.edu/fac/diller/usability/iols/index.htm

This Web site includes a PowerPoint presentation covering the general principles of each test method, the planning involved in implementing each test, and the analysis of the test results.

Usability Testing: How Effective is your Library's Web Site
http://www.vancouver.wsu.edu/fac/diller/usability/onlinenw/index.htm

This Web site includes a PowerPoint presentation covering the general principles of each test method, the cost of usability testing, and the analysis of the test results.

Usability Testing: How to Analyze Your WebPacs and Web Sites
http://www.vancouver.wsu.edu/fac/diller/usability/cni/sld002.htm

This Project Briefing provides an overview of the WSU Libraries' usability studies.