Usability Testing: How Effective is Your Library’s Web Site

2/10/00


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Table of Contents

Usability Testing: How Effective is Your Library’s Web Site

Discussion Overview

Why Test?

Usability Testing

Methodologies

Usability Testing

Focus Groups

Site Usage Logs

Card Sort

Cognitive Walkthrough

Category Membership Expectation

Questionnaire

Planning

Planning

Overview of Testing at WSUV

Testing

Analysis: Card Sort

Analysis: Category Membership

Analysis: Questionnaire

Implementation of Results

Implementation of Results

Costs of Usability Testing

Conclusions

Usability Testing: How Effective is Your Library’s Web Site

Author: David Carlson

Email: diller@vancouver.wsu.edu