Learning from Our Users: Usability Testing of WebPacs & Web Sites
Discussion Overview
Why Test?
Usability Testing
WSU Testing Overview
Methodologies
Methodologies: Formal Usability Testing
Methodologies: Focus Groups
Methodologies: Site Usage Logs
Methodologies: Card Sort
Methodologies: Cognitive Walkthrough
Methodologies: Category Membership Expectation
Methodologies: Questionnaire/Survey
Planning
Analysis: Formal Usability Testing
Analysis: Card Sort
Analysis: Category Membership
Analysis: Questionnaire
Analysis: Focus Groups
Analysis: Site Usage Logs
Implementation: WebPac Usability
Implementation: WebPac Redesign
Implementation: Old and New
Implementation: Web Site Redesign
Implementation: Old and new
Costs of Usability Testing
Conclusions
Email: campbell@vancouver.wsu.edu