Usability Testing: How to analyze your WebPacs and Web Sites

12/11/99


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Table of Contents

Usability Testing: How to analyze your WebPacs and Web Sites

Discussion Overview

Why Test?

Usability Testing

Overview of Testing at WSU

Methodologies

Usability Testing

Focus Groups

Site Usage Logs

Card Sort

Cognitive Walkthrough

Category Membership Expectation

Questionnaire

What did not work

What did work

Implementation of Results

Implementation: Examples

Costs of Usability Testing

Budget: Staff Hours

Budget: Other Expenses

Conclusion--Was it worth it?

Usability Testing: How to analyze your WebPacs and Web Sites

Author: Nicole Campbell &
              Karen R. Diller

Email: campbell@vancouver.wsu.edu