Notes from the Designing for the User ACRL 2001 preconference.

Purpose Statement:
Does the WSU (Pullman) Gateway effectively guide users to appropriate library resources and services?

Problem Statements:

• Can students figure out when the library is open?
• Can students find where to look for journal articles?
• Can students find books?
• Can students determine what journals the library owns?
• How do you find information on a subject?
• Where is the library?
• What can I do from home using the library?
• Where would you go to disover if the library has journal of ___________?
• Who is the expert librarian for psychology?
• Can someone in the library teach me how to make a web page?
• Can someone [get to the library catalog] from any page? (OR: [where you search for books and journals] )

1. Where would you go to find out if the library has a specific journal?
2. There are subject experts on the library staff. Where would you find the expert librarian for psychology?
3. You want to learn how to make a web page. How can the library help you?
4. Find a list of e-journals.
5. Starting at the homepage- click on WSU Libraries link. From the "WSU Libraries" page go to where you would search for a specific book.

Back to Designing for the User (ACRL 2001 preconference).