useit.com: Jakob Nielsen's Website

Permanent Content

Alertbox

Jakob's column on Web usability

Checkboxes vs. Radio Buttons (Sept. 27)
Even prominent websites make elementary errors in the use of basic user interface controls. The main guidelines are clear, but there are ten other things you should consider when using checkboxes and radio buttons.

Bush vs. Kerry Newsletters (Sept. 20)
Design Standards (Sept. 13)
Holiday Shopping Season (Sept. 6)
Ideologies of Web Design (Aug. 30)

All Alertbox columns from 1995 to 2004

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Reports

Intranet usability
> Government intranets New since June 21
> Intranet design annual
> Intranet portals
Return on investment from usability (ROI)
Email newsletters
E-commerce: 207 design guidelines
Users with disabilities: accessibility guidelines
Corporate sites: "About Us", PR, IR areas

More reports and usability guidelines

Film

Paper prototyping: how-to video (32 minute DVD)

Books

Designing Web Usability: The Practice of Simplicity
Homepage Usability: 50 Websites Deconstructed

Full list of books by Jakob Nielsen
Recommended books by other authors

Consulting Services

Nielsen Norman Group offers usability reviews, training, user testing

About Jakob Nielsen

Biography and photos
Papers and essays

About This Site

Why this site has almost no graphics
Portal traffic referral statistics
Copyright and reprint rules

News

User Experience 2004 Conference

> Las Vegas and Amsterdam

Our biggest conference ever with 33 full-day tutorials:
> 16 brand-new seminars, including advanced content usability and Web-based applications
> 17 best-selling classics like information architecture and web metrics


Poynter Institute When It Comes to Homepages, It Is Polite to Stare (eyetracking)

CNN Searching for answers on the Web

Builder.Au Developer Spotlight: Jakob Nielsen

Ecommerce-Guide Attract and Keep Customers: Site Design Tips to Improve Your Sales

New Scientist Polite computers win users' hearts and minds

Sydney Morning Herald RSS Feeding frenzy

ZDNet UK Two UK intranets make global top 10

Line56 The Best Government Intranets

Sydney Morning Herald The key to email: a two-second grab

CIO Insight Time for a Redesign

ZDNet In search of better search results

PC World Web-User Satisfaction on the Upswing

Seattle Times Timely, focused online newsletter a valuable relationship builder

BBC The web is getting easier to use

New York Times A 'FAV' Button? Interface Guru Is Not Amused

MediaPost Researcher Confirms Email Marketing Fear

BBC Web guru fights info pollution

Intranet Journal Building the Perfect Beast

Publish The future of Web publishing

BBC How the web makes 'desk-chair generals' of us all

CNN Do investor-relations Web sites work?

PC Pro Interfacing with Jakob Nielsen

Digital Web Magazine An interview with Dr. Jakob Nielsen, usability expert

Informatics Don't be too clever, says web guru

Pixelsurgeon Splash screens must die

Full list of interviews

Mail: Dr. Jakob Nielsen, Nielsen Norman Group, 48921 Warm Springs Blvd., Fremont, CA 94539, USA
Contact: nielsen@nngroupdotcom; Luice Hwang, hwang@nngroupdotcom, tel. (408) 720-8808
PR agency: Darcy Provo, Antenna Group, darcy@antennagroupdotcom, tel. (415) 977-1920