Coordinate reference services. Staff reference desk at least eighteen hours per week. Provide one-on-one instruction in the use of electronic and print library resources. Teach bibliographic instruction sessions and technology workshops. Maintain electronic reserve collection, including long-term planning for service expansion. Assist with library website development and other special projects. Serve as liaison to Biology and Environmental Science, History, Engineering, and Computer Science departments.

As part of a supervisory team, was responsible for day-to-day operation of circulation department in busy public library. Directly supervised 5 library assistants and 2 security guards, including performance appraisals, discipline, and career development. Scheduled and supervised the work of 30 employees.

Staffed busy reference desk at least two hours a week. Served on Young Adult Services committee; designing, preparing, and implementing young adult programming.

Developed on-line event ticketing business from concept to completion. Responsible for all technology planning, project management, timelines, and resource planning. Designed information architecture and user interface for Virtuous.com sites. Responsible for webmaster functions such as content publishing, site maintenance, database maintenance. Managed customer support activities.

Digitas (formerly Strategic Interactive Group) is a digital strategy and integrated marketing firm. They provide end-to-end technology, marketing, and measurement solutions for Fortune 100 and other “name” clients.

In positions of increasing responsibility, provided project management and administrative oversight for development (technology) staff, enabling the successful completion of client projects.

Directed all circulation activities at busy academic library. Provided limited reference assistance to students and professors. Maintained auction catalog, microfilm and CD-ROM collections, including acquisitions and cataloging. Created and updated training materials for patrons, colleagues and library users (both digital and print).

As a member of the Technology Services Roundtable, planned technology strategy for improving information services across all Dartmouth libraries, both for reference librarians and patrons. Developed Web-based training materials, library intranet and Internet content.

Developed and maintain LSTA-grant funded continuing education clearinghouse for Northwest librarians.

As an independent contractor, developed and deployed new PORTALS website under direction of PORTALS director. Developed functional interim workshop registration system and improved overall website accessibility.

As an independent contractor, assigned keywords to graphical assets and collaboratively developed keywording taxonomy.